Discounts and Promotions -
Why isn't my promo code working?
Promo codes can be specific to dates, products or minimum total amount. All promotional offers, emails and sales, including the Favorites 10% off discount cannot be combined with any other offer and excludes all sale items. If you are experiencing an error with your promo code please refer to the email or website and look for the following: Expiration Date, Excluded Brands, Spend Requirement. There are some brand exclusions with our offers, to learn more about brand exclusions please CLICK HERE. For questions or assistance with a promo code please contact Customer Service.
What is a promo code and how do I get one?
Promo codes work the same way as online coupons. Vivandi account holders that sign up for a free account regularly receive emails with discounts and promotional specials. If you would like to receive Vivandi emails, please sign up for a free account and you will be added to our mailing list.
Orders and Shipping
Do you charge sales tax?
Vivandi charges sales tax in every U.S. state except those that do not have a sales tax:
Alaska
Delaware
Montana
New Hampshire
Oregon
How do I know my credit card information is protected on your site?
At Vivandi, we take your security seriously and go above and beyond to protect your information. Your credit card information is transmitted to us through a highly secure SSL connection, which cannot be intercepted. Once in our system your credit card information is encrypted, meaning no one has access to that information at any time. We are under a strict quarterly security audit and purge all credit card information after 60 days.